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Posts Tagged ‘ customer stories ’

Havana Style in the Cold North

April 15, 2012

Time for a customer story, this time from a happy client in Canada enjoying his Havana Fedora. — Laurel Hey Brent, What can I say. You know you can read all the descriptions, look at all the pictures and analyze all of the customer reviews, but only when you have the hat in hand...
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Customer Story: The Most Beautiful Thing I have Ever Seen

February 14, 2012

Aloha Brent, Thank you, thank you, thank you, thank you, thank you. I received my hat today and it is the most beautiful thing I have ever seen. I am wearing it as I write this e-mail. I may never take it off. I didn’t believe that anything could be as incredibly gorgeous as...
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Customer Stories: Adventures with a Safari Edition in Laos and Cambodia

February 10, 2012
Nicholas P. in Cambodia

Hello Brent and Happy New Year 2012 and that of the Water Dragon! I never took the time to thank you for the SE Classic Fedora you designed for me over one year ago. Therefore: thank you very much as it fits perfectly, has resisted the elements so far and turns heads on a...
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Customer Story: A Lucky Dad on Christmas

February 10, 2012
Ed's dad in his Classic Fedora

Hi Brent, I am writing to inform you of the joy your craftsmanship has brought to my father. Upon receiving his hat in the original packaging on Christmas day, he proceeded to admire and inspect its soft golden sheen and crisp weave in the light for a full minute or so prior to finally...
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Customer Stories: Light Years Ahead of the Competition

February 4, 2012

Hi Brent, Just letting you know that I picked up my hat yesterday, and it’s absolutely perfect. Thank you very much. I must confess to being ever so slightly worried that the price point I chose might not give me a very well woven hat when compared to the much more expensive options I...
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Escaping the cold weather in Chicago

November 15, 2011

I thought this story was incredibly cute and a great concept — beat the winter weather without leaving town! I wonder what kind of places my fair city has for avoiding the worst winter weather? Much to my dad’s horror, I’m the kind of person who goes out when it’s 45 and raining wearing...
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Customer Stories: Gift Hats

October 24, 2011

Thinking about giving a Brent Black Panama hat as a gift this holiday season? (How do I get on your gift list?) Read what others have said about the experience of giving and receiving a legendary hat:   My Montecristi Montego Bay arrived today. It looks and feels great! It will always be a...
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Propp’s Panamas

September 14, 2011
Propp’s Panamas

Flickr user propp3 graciously let me post some of his very nice photos of his Brent Black Panama hats. Enjoy! (Click on each photo to see it in propp3′s photostream.) Skinny Brim Fedora And again His wife’s Marcie Polo A Montego Bay with a Long Island iced tea (yum!) Have you noticed the theme...
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Customer Stories: Short and Sweet

August 26, 2011

Thought I’d share a couple of recent letters from happy Brent Black Panama hat owners for this Friday:   Brent, Homburg arrived today. IT IS PERFECT!!! I couldn’t be happier. A BRILLIANT job! Joe D.   Dear Brent, or as we say in Switzerland: Gruezi Brent, What a surprise. Today you parcel arrived. The...
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My Hats on Adventure!

August 18, 2011
My Hats on Adventure!

I have only recently returned from an epic multi-state road trip, ostensibly to Las Vegas and back. I had a great time seeing and doing as much as possible, and, because that’s the kind of person I am, I took some silly pictures of my personal hats: Here my Too-Good-to-be-a-Garden Hat (TGTBAGH) is enjoying...
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